Terms: This is a permanent, full time job, which requires working days, evenings, and weekends. Shift work is involved.

Salary: will be $10.25 per hour for a 40 hour week.
Notes: commission, and other benefits.
Also: medical, dental, vision, group insurance, life insurance benefits.

Education: The applicant should have completed high school, some college or technical training.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Work Setting: Help desk

Computer and Technology Knowledge: Windows, MAC

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Repetitive tasks, Attention to detail, Sitting

Essential Skills: Reading text, Numeracy, Oral communication, Working with others, Problem solving, Critical thinking, Significant use of memory, Finding information, Computer use

Other Information: Training wage is $9.50/hr. Post training is $10.25/hr. Medical/Dental/Vision Care Coverage is active after 3 months. Excellent rewards and recognition program. Email resumes in MS Word or .RTF

Profile: for On Line Support

OLS has vaulted to the forefront of CRM solutions by providing excellent customer, call center, technical support services to the business community.

This job in no longer available

The contact information has been removed

Order Number: 5252404

Post date: 2010-09-03