Terms: This is a permanent, full time job, which requires working days, evenings, nights, and weekends. Shift work is involved.

Salary: will be $10.00 per hour for a 40 hour week.

Education: The applicant should have completed high school.

Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Work Setting: Help desk

Computer and Technology Knowledge: Internet, Electronic mailing software

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Attention to detail, Sitting

Essential Skills: Reading text, Oral communication, Working with others, Problem solving, Finding information, Computer use, Continuous learning

Profile: for Advantage Communications

Advantage Communications’ has been providing leading Call Centre Management solutions to clients across North America since 1996. We have a strong client portfolio in the ISP/ASP and in the hardware/software industries.

This job in no longer available

The contact information has been removed

Order Number: 4867123

Post date: 2010-03-11